Mr. Ingrouille says he is delighted his vision has now become a reality: “Our location on Third Avenue amongst the many offices and factories nearby meant that we were taking a large number of telephone orders. I wanted to find a way of putting our entire product range online to allow customers to browse, build their ultimate sandwiches, pimp their jacket spuds and then reserve a collection slot. There were no off-the-shelf services to do this so I approached Nettl whose Manchester office is just across the street from ourselves.
“After a lot of evaluation I selected the EposNow till system and because I liked the simplicity and flexibility of the back office and we’re thrilled with the feedback so far from the web shop Nettl designed for us. Customers love the new service – it enables them to beat the queues in their valuable lunch break, not have to mess about with cash, and they know their order will be ready to go exactly when they want it. The system is also helping us enormously as our team can now spend more time baking and making delicious food, instead of on the phone taking orders!”
Mr. Ingrouille is now looking ahead to build on the new system and plans to use the new Nettl web shop to launch an online buffet and catering option for meetings. This will allow local businesses to build a bespoke buffet, pay online and choose a delivery date. It will give customers the choice they want and makes it easier to budget and plan, not to mention the added benefit of being able to tailor a buffet depending on the requirements of the meeting attendees.
